Shipping Policy

Envisage Candle & Bath Company LLC is committed to delivering your orders in a timely and efficient manner. Please review our shipping policy below:

1. Shipping Rates

Domestic Shipping: We offer a variety of shipping options within the United States, including standard, expedited, and overnight shipping. Shipping rates may be calculated based on the weight, delivery method and location of your order and the destination address. You can view the shipping rates for your order during the checkout process.
International Shipping: We do offer international shipping. All duty and import cost paid by customer.

2. Processing Time

Orders are typically processed within [2 - 3] business days of being placed.
Orders placed on weekends or holidays will be processed on the next business day.
You will receive a shipping confirmation email with tracking information once your order has shipped.

3. Delivery Time

Estimated delivery times: Delivery times vary depending on the shipping method selected and the destination address. You can view estimated delivery times for your order during the checkout process.
Delivery delays: Please note that delivery times are estimates and are not guaranteed. We are not responsible for any delays caused by the shipping carrier or other unforeseen circumstances.

4. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order on the shipping carrier's website.

5. Shipping Address

Please ensure that your shipping address is accurate and complete. We are not responsible for any delays or delivery issues caused by an incorrect or incomplete shipping address.

6. Sales Tax

A 6% sales tax will be applied to all orders shipped within and outside of the state of Maryland, as required by law. A $1 handling fee is automatically applied to all orders processed.

7. Lost or Damaged Packages

Contact the carrier: If your package is lost or damaged in transit, please contact the shipping carrier directly to file a claim.

If you have any questions, please contact us at envisagecandleandbathcompany@gmail.com.